Shipping Info and Returns Policy
This web store exclusively was created to supply all your needs for PAUL SCERRI Skin and Body care products: lotions, cleansers, creams, serums, bath oils, body oils and body creams, in matter of fresh-great quality, fast-FREE shipping and.... THE BEST POSSIBLE PRICE!
Shipping and Returns
- All orders are generally shipped within 12 hours of receipt, providing the merchandise is in stock.
- Orders are shipped FREE of charge via USPS Priority mail, or UPS ground shipping within the territory of US.
- If you choose expedited shipping, your order must be received by 2 p.m. EST to be eligible to ship out on the same day.
- Your contract to purchase an item will not be complete until you are sent an e-mail notifying you that your order has been shipped.
- At this time we are unable to offer FREE shipping for any orders ship outside the US. Orders from CANADA and JAPAN are welcome now with shipping charge applied.
- Any additional information for orders outside of US (except CANADA or JAPAN), please contact us first before ordering via email: email@example.com.
If you are not completely satisfied with your purchase, we will accept your return and either make an exchange or issue you a refund within 14 days of the original purchase. Products must be returned in the original, unopened packaging and in the same condition in which they were received. Please check your items before opening to make sure they are what you need for you.
Please use the following instructions for a return:
- Please contact us via email:firstname.lastname@example.org for the reason of your return, and for a return material authorization (RMA) number.
- Write the RMA on the return label.
- Return shipping charges are the responsibility of the person making the return, unless the incorrect product was shipped to you. If product is damaged upon receipt, the recipient would not be responsible for the return shipping costs.
- Please hold onto your return shipping receipt, as we cannot be responsible for lost packages.
- Upon receipt and inspection of your return, we will process a refund for product only or ship a replacement product. Shipping charges are not refundable for orders ship outside of US.
Pro Swiss Skincare for your attention:
When choosing the products for your order, please remember that optimum results can be achieved ONLY by using PAUL SCERRI products exclusively. By mixing other products in your skin and body care you will NOT take full advantage of PAUL SCERRI unique ingredients and formulas.
Pro Swiss Skincare